Returns & Exchanges

At Tatie Lou, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for a full refund or exchange on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and shipping instructions.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in unused, resalable condition.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked shipping service to send the package back to our warehouse facility.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.